Have a question or issue? We’ve got solutions!
Whether you have an emergency or a support question, don’t hesitate to contact our knowledgeable support team, and we’ll do our best to get back to you as soon as possible.
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We’ll connect with you as soon as we can!
Our customer support team is here for you by email or phone, from 4AM to 8PM EST. If you’re based in the UK, that’s 9AM to 1AM GMT.
Reach out to the Boxoffice Support team by email.
We’ll be sure to respond to your message as soon as we can.
Looking for a faster method?
Submit a support ticket directly to us on our helpdesk form.
If you don’t have a Helpdesk account and want to access all your tickets, login or create an account from the portal – support.boxoffice.com
For any critical issue or to report an outage, call us toll free at:
Europe: 0800-047-0489
Americas: 1-888-737-2812
Please call if your issue occurs during out of hours to ensure that our support team review your issue urgently otherwise, it may wait till the next business day. Please provide clear explanation of the issue, screenshots, replication steps and any relevant test data (vouchers, gift cards etc.) to help us resolve your issue as quickly as possible
In case you’re looking for logins to our products
May you be a distributor seeking to access our business intelligence tools, or a movie theatre looking to work on your website or send a newsletter, all our tools are on the Boxoffice Platform: app.boxoffice.com
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